Cancellation & Refund Policy
| Cancelled before pickup | Charge (of the rent) |
|---|---|
| 72 hours or more | 10% |
| 24–72 hours | 25% |
| 6–24 hours | 50% |
| Under 6 hours | 75% |
| No-show | 100% |
The security deposit is always refunded in full on cancellation. After a ride, the deposit (less any approved charges) is refunded within 5 working days of the return.